About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

• Provides administrative support at the Warren, Michigan on site client location to ensure efficient operation of the Teleperformance and General Motors partnership.
• Answers phone calls, schedules meetings, books conference rooms and supports visitors.
• Carries out administrative duties such as filing, typing, copying, binding, scanning, mail processing and shipping and receiving etc.
• Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
• Helps coordinate travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.
• Coordinate and help plan events such as luncheons, prepare for visitors on site, motivational events
• Exhibits polite and professional communication via phone, e-mail, mail and in person
• Provide support with shipping and tracking equipment
• Supports team by performing tasks related to organization and strong communication.
• Client support and escalations
• Engage and interact with employees regarding incentives and acknowledgements, assist with preparation of incentive / bonus files
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies.
• Contributes to team effort by accomplishing related results as needed.
• Maintain weekly cleanliness of onsite breakroom microwaves/refrigerators.
• Maintain daily attendance tracking of various onsite teams

Administrative Skills and Qualifications:

• Reporting Skills
• Administrative Writing Skills
• Microsoft Office Skills
• Managing Processes
• Organization
• Analyzing Information
• Professionalism
• Problem Solving
• Supply Management
• Typing skills
• Multi-tasking
• Inventory Control
• Verbal Communication

Qualifications:

• High school diploma or equivalent education required
• 3 months+ tenure with Teleperformance (Internals)
• 6 months+ administrative assistant experience
• Flexible with availability but primary work schedule is daytime hours Monday through Friday, 8AM- 5PM. Hours may fluctuate due to client needs and demands.
• Knowledge of appropriate software including Microsoft Word, Excel, and Outlook, Microsoft PowerPoint, MS Teams, Slack
• Minimum 90% of Metrics Maintained (Internals)
• No correction communications in the last 6 months (Internals)

Required Skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer