Teleperformance

Logistics and Supply Chain Manager

Job Locations US-FL-North Lauderdale
Requisition ID
2025-69942
Category
Facilities
Country
United States

Overview

JD_Agent_2024

 

About TP

 

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

  

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

 

TP and You

 

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

 

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

 

Purpose

A Logistics and Supply Chain Manager is a role that combines both client relationship management and the critical task of predicting future logistics needs and demands. 

 

This position is 100% onsite in North Lauderdale, FL. Work at home is not available for this position.

Responsibilities

Your Responsibilities

  • Relationship Management: Building and maintaining strong relationships with clients to understand their logistical needs and ensure customer satisfaction.
  • Forecasting: Developing and managing forecasts for orders, units, and inventory levels at various points in the supply chain to optimize efficiency and minimize costs.
  • Supply Chain Analysis: Analyzing supply chain processes and recommending improvements to enhance efficiency and effectiveness.
  • Communication & Collaboration: Acting as a liaison between clients and the logistics company, as well as collaborating with internal teams (e.g., sales, marketing, finance, operations).
  • Problem-Solving: Proactively addressing and resolving delivery or supply chain issues.
  • Data Analysis: Utilizing data and analytics to track performance metrics, identify trends, and inform forecasting and decision-making.
  • Sales & Business Development: Identifying opportunities to secure new clients or expand services for existing ones.
  • Strategic Planning: Contributing to strategic planning by providing insights on demand forecasts and supply chain performance.

Qualifications

Qualifications

  • Education: A bachelor's degree in a field such as logistics, supply chain management, business administration, or a related area is typically required.
  • Experience: Minimum 3 years of experience in logistics, supply chain management, or account management, including supervisory roles, is often preferred.
  • Analytical and Forecasting Skills: The ability to analyze complex data, forecast demand, and utilize forecasting techniques is crucial.
  • Communication and Interpersonal Skills: Excellent communication, negotiation, and relationship-building skills are vital for interacting with clients and colleagues.
  • Problem-Solving and Critical Thinking: The ability to identify issues, analyze situations, and develop effective solutions is essential.
  • Technological Proficiency: Familiarity with logistics software, data analysis tools, and relevant technology is important.
  • Organizational and Time Management Skills: The ability to manage multiple responsibilities and prioritize tasks effectively is key.
  • Supply Chain Acumen: A thorough understanding of supply chain processes and operations is necessary.

 

Soft Skills

  • Process Excellence
  • Collaboration
  • Communication
  • Emotional Intelligence
  • Open-Mindedness
  • Critical Thinking
  • Solution Orientation
  • Entrepreneurship
  • AI Proficiency
  • Data Literacy 

 

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

 

TP is an Equal Opportunity Employer

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