About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs 

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

Purpose

TP is a global leader in digital integrated business services, delivering AI-powered, data-driven solutions that optimize customer experiences, enhance workforce efficiency, and drive operational excellence. As we expand into the Gig Economy and AI-driven data labeling & annotation services, we continuously innovate to optimize pricing models, enhance workforce efficiency, and deliver AI-powered solutions to various clients.

We are seeking a Pricing Lead to drive dynamic, data-driven pricing strategies for gig-based workforce solutions, AIML annotation services, and Generative AI-driven offerings. This role will be instrumental in designing scalable pricing models, optimizing revenue streams, and ensuring market competitiveness for TP’s dataservices.

This position is 100% work at home.

Your Responsibilities

• Develop and implement AI-powered pricing models for gig workforce solutions, AI data annotation, and Generative AI services.
• Design cost-to-serve models that factor in gig worker availability, AI automation efficiency, and operational scalability.
• Create usage-based, subscription-based, and value-based pricing frameworks for AI-driven services.
• Work closely with TP.ai Dataservices product and program teams to align pricing strategies with model development costs and cloud compute expenses.
• Build predictive pricing models to optimize profitability, margin expansion, and cost efficiency.
• Analyze gig workforce engagement trends and pricing elasticity to enhance workforce deployment strategies
• Implement dynamic pricing mechanisms to adapt to demand fluctuations, AI training costs, and real-time customer needs.
• Monitor industry pricing trends in gig workforce, AIML data services, and Generative AI markets.
• Conduct competitive benchmarking to identify market gaps and pricing differentiation opportunities.
• Assess Trust & Safety and AI-based workforce pricing models to strengthen TP’s market positioning.
• Partner with Sales, Product, Finance, and Operations teams to develop tailored pricing proposals.
• Work with AI/ML and GenAI product leaders to optimize pricing for model training, fine-tuning, and inference workloads.
• Develop pricing playbooks, customer-facing pricing documents, and proposal templates to support go-to-market strategies.

Qualifications

• 5+ years of experience in pricing strategy, financial modeling, or revenue optimization, ideally in gig workforce platforms, AIML, or Generative AI services.
• Strong expertise in cost modeling, pricing elasticity, and revenue forecasting for AI-powered digital solutions.
• Experience working with gig economy platforms, AI data annotation services, or crowdsourced workforce management.
• Proficiency in financial analytics tools (Excel, SQL, Power BI, Tableau, or similar platforms).
• Deep understanding of AIML operational costs, cloud computing (AWS, GCP, Azure), and model training economics.
• Strong analytical, problem-solving, and negotiation skills with the ability to influence executive stakeholders.
• Experience designing Trust & Safety pricing models.
• Familiarity with Generative AI pricing (token-based pricing, API usage, model fine-tuning, etc.).
• Understanding of gig worker compensation structures and AI-assisted workforce deployment.
• MBA or advanced degree in Finance, Economics, Data Science, or Business Analytics is a plus.

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer