Inside Sales Specialist

Maximize Your Impact at Teleperformance

Welcome to Teleperformance, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

Want to maximize your impact and earnings? Join our Business Development team, where you will have access to multiple tools that will leverage your potential.

• Diverse solutions & verticals: Boost your quota & earnings across multiple verticals, such as: Insurance, Technology, Banking & Financial Services, Digital Ads, and more!
• Global reach: Sell across multiple locations & languages, broadening your portfolio.
• Digital solutions leader: Leverage our expertise in AI, omnichannel solutions, and customer satisfaction.

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. Strengthen your leadership position, tap into our omnichannel solutions, and contribute to a brighter, digitally driven tomorrow. Your talent is the missing piece that completes our vision.

Benefits of working with TP include

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement program

Purpose

With a focus on building a rich pipeline of opportunities, the Inside Sales Team specialist works through different channels in conducting outbound prospecting activities to engage with contacts and identify opportunities.

Manages virtually a set of companies and contacts, based on a strategy set by industry (suspects; not in sales engagement nor current clients) where each Inside Sales Team specialist specializes with the purpose of planning the best possible approach through internal stakeholders, to bring new opportunities for our region.

Builds, maintains, and forecasts sales pipeline. Supports the creation and development of account plans. Generates, qualifies, and reviews new leads. Understands client requirements and competitively positions company solutions to meet the needs to touch leads.

Leverages the business intelligence, content, events, industry knowledge and internal stakeholders to analyze accounts, understand their context and generate the best possible approach with suspects and prospects, together with the business development and marketing teams.

This position is 100% onsite in Las Vegas, NV. Work at home is not available for this role.

Your Responsibilities

• Strong technical and sales skills
• Strong verbal and written communication skills
• Prioritize contact list and conduct high-volume outreach via multiple channels
• Multitask in managing activities
• Research the right / relevant information and collect qualifying information, using the marketing and sales strategy and criteria.
• Capability of understanding of leads pain points, requirements and correlating potential business to value that can be provided by TP
• Set up appointments / meetings and find potential clients for the business development team. Business development teams rely on this person’s persuasive abilities and creative methods of finding potential customers
• Set and execute sales strategy for assigned portion of account, territory, or industry vertical
• Maintain accurate information about opportunities in our CRM tools. Track daily activities and next steps to ensure proper follow-up

Qualifications

• Sales drive: 2-3 years of experience in sales in the following sectors – Complex Sales Cycles; Sales development or business development representative experience
• Communication skills: Great written, oral presentation and persuasion skills in English
• Goal-oriented, consultative selling with a strong sense of ownership at work
• Social Selling and C-Suite relationship management: Person is knowledgeable of C-suite relationship management and social capital development methods
• Experience in CRM
• Preference only not required: Financial Services, Retail, Media & Entertainment, Healthcare and Travel; Business Process Outsourcing; Salesforce or NetSuite; Sales engagement platforms

Education / Experience / Traits:

• Bachelor’s degree in any of the following or related areas: Administration, Sales, Marketing or related areas
• Sales experience / drive – person will be exposed to some level of sales. Will deal with objections and how to approach a key target
• Entrepreneurial spirit – strong personal drive and ambition to succeed in an open environment
• Personal Resilience – Person will be used to execute against a plan which has a limited amount of time per suspect, also some level of relationship with key stakeholders
• Pragmatism – Person will self manage time to reach objectives. Will balance action with results

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer